How to Choose a Reputable Restoration Company

After disaster strikes your home or property one of the first steps towards recovery is to contact a restoration company.

A restoration service provider will clean up the mess, resolve urgent sanitation issues and protect the building and its contents from further damage. In these types of catastrophic situations, it’s important to work with professionals who you can trust to handle your property and belongings with care, and get you well on your way towards rebuilding. We’ve put together some tips on what to look for in a disaster restoration company.

Consider the company’s areas of expertise

Make sure to choose a restoration company that’s qualified to deal with the type of catastrophe you’re dealing with. Many companies specialize in a specific type of restoration, such as asbestos abatement. Keep in mind that you shouldn’t hire a contractor who specializes in new construction – they won’t have the necessary expertise in emergency demolition and restoration.

Relationships with insurance providers matter

Since restoration companies work with you when you’re submitting property insurance claims, they need to have experience dealing with insurance companies.

ServiceMaster is part of the Quality Restoration Vendors, a select group of franchises trusted by insurance companies because of the superiority of their restoration services. Our Lethbridge team which serves the majority of southern Alberta, has established relationships and is considered a preferred vendor with most insurance providers and brokerages.

Check credentials, longevity and ask questions

When selecting a restoration service, make sure to check the business’s credentials. All restoration companies should be certified by the Institute of Inspection Cleaning and Restoration (IICRC). The Better Business Bureau (BBB) can provide you with information regarding complaints against a certain company. ServiceMaster of Lethbridge is IICRC certified and has an A+ rating with the BBB. We have thrived here for almost 30 years.

When you call a restoration company they should show empathy to your situation and they should have someone who can answer your questions – or find you answers. Our testimonials page can serve as reference to our ability to do this for you.

Red flags to watch out for

When looking for restoration services, be wary of companies that are willing to provide you with an estimate over the phone without first surveying the damage as this may be a sign of a company that’s not trustworthy and doesn’t follow industry best practices. If they are not IICRC certified, or not vetted by insurance companies, you likely should not use them.

Restoration In & Around Lethbridge

If you’re in need of a restoration company in Southern Alberta, get in touch with ServiceMaster of Lethbridge. Our certified managers, restoration technicians and network of licenced sub-trades have extensive experience helping residential and commercial clients in the Lethbridge area recover from damage due to flooding, fire, sewer back up, asbestos, mould, trauma and biohazard exposure. Our on-call emergency services are available 24 hours a day, seven days a week. To learn more or request our services, contact us today.